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Privacy and Security – is it a right?

My panel session at ITU Telecom World 2013 is about privacy and security.

I would define privacy as the right to keep information about yourself from others. It is often thought to include anonymity and confidentiality of your information. There are many other variations of this basic thought. You may wish, for example, to keep your identity private, or you may wish information to only be available to your close friends and not to anybody else. You may also wish to move or remove information, or be able to change inaccurate information about yourself.

Let us think about the mobile phone. Your operator clearly knows where you are and who you calling, but depending on the services you may be using, other people or applications may also know information about you. This information could be your location, the contents of messages you are sending or numbers you have dialled. It is truly revealing to look at privacy messages that you may agree to when you download and use a particular App on your mobile phone platform. I know of one very common game, for example, where everyone has agreed for it to look at your last number dialled. I am still not clear as to why this would be required!

Another example is a large email provider, who inspects all the words in your emails both sent and received, and targets advertisements at you. Would you say that this is a breach of your freedom, or is it a legitimate use?

It is often argued that information can be anonymised, but this has been proved many times to be ineffectual –  and one can find many examples of inferring an individual’s behaviour from anonymised data. So equally, there must be guidelines for data aggregation as well as data collection.

Naturally, there is a balance between the individual and their right to privacy. If you are a criminal or terrorist, for example, would you have equal rights? Of course all of this becomes more difficult because one person’s terrorist may be another person’s friend. This becomes even more interesting when we look at countries, where what from one viewpoint might be terrorism is from another viewpoint freedom fighters in action.

People also have rights to have their information forgotten. We do not want our fun or holiday pictures to be taken into account when future employers look at our prospects for a job. So should you have separation between your identity as a person with your own legitimate personal activities, compared to somebody in a role or position of power? We all have something that we wish to keep private from others!

The interesting question is: how do we ensure privacy and security in the various services and communications that we might be using? I believe that there should be clear guidelines and easy-to-understand, clear language to offer guidance to the individual. There are many examples of services that keep on changing security settings where it is extremely difficult to secure communications and ensure privacy. Services and products should also have adequate controls with regards privacy and security to protect the individual. For the present, this is not universally true. We need to think carefully to develop clear guidelines and protocols for doing this.

And so the panel should have a very interesting debate on the individual’s rights to privacy and security, and how to balance this against the detection of any illegal activities. We only have to think of recent events to realise what a delicate balance this can be.

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Zimbabwe @ ITU Telecom World 2013

Zimbabwe is a land rich in diversity ranging from low-lying semi-desert regions to lush highlands strewn with forests and lakes. It is a country situated on a high plateau in Southern Africa and covering 390 245 km. Zimbabwe’s ICT sector has over the past years entered a new age of opportunity and growth which four years ago would have seemed most unthinkable. This sector has proved to be a key infrastructural enabler for economic growth and has acted as a catalyst for propelling the country into a knowledge society with ubiquitous connectivity.

Just a few years ago, thousands would gather outside our stores, waiting in endless queues for the chance to purchase a simple SIM card. This was the most visible result of years of low investment in telecommunications. Zimbabwe was among the lowest in terms of internet penetration those years and yet, today, a revolution is sweeping across Zimbabwe’s telecommunications industry and the internet penetration rate has risen to just over 35%. While less than 14% of Zimbabweans had access to mobile phones in 2009, today, close to 90% of our people are connected to cellular technology and a significant number has adopted mobile money technology. Zimbabwe today stands as one of the top five nations with the fastest internet speeds on the continent, with the latest 4G LTE now available to ordinary customers. High speed broadband has become the backbone of the knowledge economy as well as a significant contributor to economic growth. The World Bank estimates that a 10% increase in broadband penetration could raise GDP by 1-2%, so Zimbabwe’s ICT industry is on the right track.

According to a report by Opera Mobile, Zimbabwe has been consistently ranked in the top 10 mobile internet users and the biggest African market in terms of page views per user. According to the Zimbabwe Investment Authority, there are a number of investment opportunities in the Zimbabwe ICT sector which range from e-business to business process outsourcing and many others. Beyond telecommunication services, Zimbabwe is a hive of mineral wealth, arable agricultural land, and manufacturing, with great investment opportunities in these sectors. With the ever changing technology, Zimbabwe stands ready to adapt and develop to the future of technology.

This year 8 companies are taking part in ITU Telecom World 2013 in Bangkok Thailand and these are Africom, Econet Wireless Zimbabwe, Liquid Telecom, Telecel Zimbabwe, Netone Cellular, TelOne, Zimbabwe Investment Authority and Potraz the regulator. Zimbabwe is also sponsoring a networking cocktail this year for exhibitors on the 18th of November 2013 in the Gandhi Palace.